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Our aim at thailandvisa.ae is to provide our clients with a safe, secure, and pleasant online experience. Hence, we try to keep our interactions as transparent as possible, so that you get to know how we collect, store, and use the information you provide us. Before you buy our products or use our services, it is important for you to go through our privacy policy guidelines to know, understand, and agree on how we use the information you send us through email, phone call, website, post and social media.
www.thailandvisa.ae reserves the right to collect information from clients at different levels of interaction. When you contact us through our website, email, phone, or social media platforms to enquire about our services or to book a service, we are likely to collect your personal information. Similarly, when you agree to use our services, we have to collect your personal information, including your full name, postal address, phone number, mobile number, email address, passport number, date of birth, gender, nationality, financial details, and payment methods, including your bank and credit card details.
Apart from using your information to provide the products and services that you have opted for, we also use the information to identify additional products and services that might suit your requirements. We use this information to send you special offers and promotions. Other than these, we also use your information for managing products and services, developing new products and services, performing research and tests, and even marketing. We also use your data to understand your behavior and interactions with us. We may also need to share your information with third-party partners in case it is needed to fulfill your services or additional requests as well.
The personal information you share with us would not be shared with a third-party unless it is necessary to fulfill your service requests or unless it is legally required for us to do so. However, we will not share your information with marketing agencies and such other companies that may send you unnecessary communication.
If a need arises that we have to disclose your information to comply with legal reasons, to defend our legal rights, or to fulfill a legal request, we have the right to do so.
Apart from personal information, we may also collect non-personal information about our users and customers’ activities with the help of analytical technologies. The non-personal information only reveals the user’s behavior on the website and not his/her identity. This information is used for research, analysis, evaluation, monitoring, and enhancement of the website. In short, we use this information to improve our quality and offer better services to our clients.
As a part of our client list, you are likely to receive marketing and promotional offers about our services, products, news, and other events through email. We also provide you the option of opting out of receiving these promotional offers and emails through our reservation or contact forms.
Thailandvisa.ae conducts contests and lucky draws regularly. Clients or users who want to participate in these contests need to provide their personal information, which would be further shared with third-party providers affiliated with the contests or lucky draws. However, if you do not wish to divulge your personal information, you have the right to opt-out of the contest or lucky draw.
As our website offers online transactions to our clients, we understand the importance of protecting your personal and financial information. We consider our information as an asset, which has to be protected from unauthorized access and loss. Hence, we use a variety of security technologies, including firewalls, encryption, security controls, audit trails, and identification requirements to provide you with the level of security offered by online transaction systems and financial institutions.